ERP Technical & Functional

Senior ERP CONSULTANT & Implementation Lead

Microsoft Dynamics NAV  ·  Dynamics 365 Business Central  ·  Manufacturing ERP  ·  ERP Implementation Leadership

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Michael Berhane Mesfin — Professional Portrait
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About ME

Senior ERP Technical Consultant with 12+ years of hands-on experience delivering full-cycle Microsoft Dynamics NAV and Dynamics 365 Business Central implementations across manufacturing, FMCG, distribution, retail, and service industries.

I work across the full ERP implementation lifecycle — from requirements workshops and FIT-GAP analysis through solution design, system configuration, C/AL and AL development, data migration, user training, and post-go-live stabilization. With deep technical capability in SQL Server, Power BI, and Business Central extensions, and strong functional coverage across finance, manufacturing, supply chain, and warehouse operations, I connect technical delivery with measurable business outcomes.

My project experience spans multiple Microsoft Dynamics NAV versions and Dynamics 365 Business Central — including version upgrades, ISV integrations, and multi-subsidiary ERP rollouts. Currently pursuing an ERP/SAP PRO MBA at Maharishi International University, and open to senior ERP consulting and ERP implementation leadership roles.

12+
Years Experience
15+
ERP Implementations
80%+
User Adoption Rate
40%
Reporting Cycle Reduction
Michael Mesfin — Professional
Michael Mesfin — Leadership Session

ERP SPECIALIZATIONS

Core areas of Microsoft Dynamics ERP consulting expertise — from full-cycle implementation to post-go-live optimization.

Microsoft Dynamics NAV

Expert-level consulting across multiple Microsoft Dynamics NAV versions — full-cycle implementation, customization, version upgrades, and ISV integrations.

Dynamics 365 Business Central

End-to-end Business Central SaaS and On-Premises implementation, AL development using VS Code, AppSource extension configuration, and full NAV-to-BC migration and upgrade projects.

Manufacturing ERP

Manufacturing ERP configuration covering MRP, BOM management, production orders, capacity planning, lot tracking, and shop floor operations.

ERP Implementation

Full-cycle ERP implementation from requirements workshops and FIT-GAP analysis through data migration, UAT, go-live, and post-go-live stabilization.

ERP Integrations

REST API, OData web services, and JSON/XML-based ERP integrations with third-party systems, ISV solutions, POS platforms, and CRM applications.

Supply Chain ERP

Supply chain systems covering procurement, inventory management, warehouse operations, demand planning, transfer orders, and vendor management.

ERP Reporting & Analytics

Power BI dashboards, Jet Reports, RDLC and SSRS reporting solutions, and executive analytics delivering insight from ERP operational data.

ERP Support & Optimization

Post-go-live ERP support, troubleshooting, system optimization, master data governance, process improvement, and ERP user training programs.

Technical SKILLS

Comprehensive ERP technical and functional expertise spanning Microsoft Dynamics NAV, Dynamics 365 Business Central, manufacturing ERP systems, and enterprise integrations.

ERP Platforms & Versions

  • Microsoft Dynamics NAV 2009 R2, 2013 R2, 2015, 2016, 2017 & 2018
  • Dynamics 365 Business Central (SaaS & On-Premises)
  • NAV-to-Business Central Migration & Upgrades
  • ERP Implementation Lifecycle
  • System Configuration & Customization
  • ISV Solution Implementation
  • ERP Governance & Master Data Management

Implementation & Consulting

  • Full-Cycle ERP Implementation
  • Requirements Workshops & FIT-GAP Analysis
  • Business Process Reengineering
  • Solution Design & System Configuration
  • Data Migration (ETL) & Validation
  • UAT Coordination & Go-Live Support
  • Post-Go-Live Stabilization & Hypercare
  • ERP Documentation & Training Delivery

Technical Development

  • AL Development — VS Code & AL Language Extension
  • C/AL & C/SIDE Object Designer
  • Business Central Extensions & AppSource
  • C# & .NET Framework
  • SQL Server & T-SQL
  • REST APIs & OData Web Services
  • JSON / XML Data Exchange
  • Job Queue & Workflow Automation

Reporting & Business Intelligence

  • Power BI Dashboards & Analytics
  • Jet Reports / Jet Essentials
  • RDLC Report Development
  • SQL Server Reporting Services (SSRS)
  • Role Centers & Cues Configuration
  • KPI Design & Executive Reporting

Manufacturing ERP

  • MRP (Material Requirements Planning)
  • Bill of Materials (BOM) Management
  • Production Orders & Scheduling
  • Capacity Planning & Shop Floor Operations
  • Lot & Serial Number Tracking
  • Finance, Supply Chain & Procurement
  • Inventory & Warehouse Management
  • HR & Payroll Operations

ERP Project Delivery

  • Full-Cycle Project Management
  • Stakeholder & Client Management
  • ERP User Training & Adoption
  • Change Management & Communication
  • ERP Support & Troubleshooting
  • Master Data Governance
  • Risk Management & Delivery Governance

ERP Functional DOMAINS

Hands-on functional coverage across the core operational and financial domains of Microsoft Dynamics NAV and Dynamics 365 Business Central.

Finance & Accounting

  • General Ledger & Chart of Accounts
  • Accounts Payable & Receivable
  • Fixed Assets & Depreciation
  • Cost Accounting & Budget Management
  • Bank Reconciliation & Cash Flow
  • Global Dimensions & Shortcut Dimensions
  • Financial Reporting & Period Close

Manufacturing & MRP

  • Bill of Materials (BOM) Management
  • Material Requirements Planning (MRP)
  • Production Orders & Scheduling
  • Capacity Planning & Shop Floor
  • Assembly Orders (Assemble-to-Order / Assemble-to-Stock)
  • Lot & Serial Number Tracking
  • Quality Control Integration

Supply Chain & Logistics

  • Supply Chain Planning & Optimization
  • Vendor Management & Lead Times
  • Transfer Orders & Intercompany
  • Multi-Location Inventory Management
  • Demand Forecasting & Replenishment
  • Logistics & Delivery Operations

Inventory & Warehouse

  • Item Master & SKU Management
  • Warehouse Management System (WMS)
  • Bin & Zone Configuration
  • Stock Counting & Adjustments
  • FEFO / FIFO Costing Methods
  • Barcode & Lot Tracking

Procurement (P2P)

  • Purchase Order Management
  • Vendor Approval & Evaluation
  • Requisition & Approval Routing
  • Three-Way Invoice Matching
  • Blanket & Contract Orders
  • Procurement Reporting & Analytics

Retail & POS Operations

  • LS Retail ISV Configuration
  • POS System Integration
  • Multi-Store Inventory Management
  • Retail Pricing & Promotions
  • Sales Transaction Processing
  • Retail Reporting & Analytics

HR & Payroll

  • Employee Master Data Management
  • Payroll Processing & Compliance
  • Leave & Attendance Management
  • HR Reporting & Analytics
  • Miracle People ISV Integration
  • Miracle Pay Payroll System

Reporting & Business Intelligence

  • Power BI Dashboards & KPI Reporting
  • Jet Reports / Jet Essentials
  • RDLC & SSRS Report Development
  • Executive & Operational Analytics
  • Role Centers & Cues Configuration
  • SQL-Based Reporting & Data Analysis

Master Data Management

  • Item & Product Master Governance
  • Customer & Vendor Data Management
  • Chart of Accounts Structuring
  • Configuration Package Management
  • Data Cleansing & Validation
  • ERP Data Migration (ETL)

ERP Integrations

  • REST API & OData Web Services
  • Third-Party System Integrations
  • ISV Solution Implementation
  • CRM & External Application Connectors
  • Data Synchronization & Pipelines
  • JSON / XML Data Exchange

Professional EXPERIENCE

01/2025 – 04/2026
NanoFAB.SDSU — San Diego State University
Research Systems & Data Integration Analyst
San Diego, California

Applied enterprise systems analysis and data integration expertise within a specialized research and nano-fabrication environment at San Diego State University. Focused on structured data architecture, automated workflow development, and operational reporting to improve data quality, system consistency, and cross-platform efficiency across research data environments.

Key Responsibilities & Contributions

  • Designed and implemented automated data processing workflows that improved operational efficiency, data accuracy, and consistency across lab and research systems.
  • Supported systems integration activities by connecting research applications, data pipelines, and analytical workflows to improve cross-system data flow and operational reporting.
  • Collaborated with technical teams and researchers to gather operational requirements, document workflows, and optimize data management processes.
  • Performed structured data extraction, transformation, and validation activities to improve data quality and support reporting and analytical operations.
  • Developed and maintained operational reporting solutions and dashboards supporting research data management and analysis activities.
  • Assisted with workflow troubleshooting, process automation, and system optimization to reduce manual effort and improve operational consistency.
  • Contributed to technical documentation, process standardization, and operational systems support activities across research environments.
  • Worked within collaborative technical environments requiring structured process thinking, data operations skills, and cross-functional communication.

Core Technologies & Skills

PythonSQLData IntegrationWorkflow Automation Operational ReportingData Quality ManagementProcess DocumentationSystems Analysis
01/2019 – 01/2025
54 Capital Group — FMCG Manufacturing Conglomerate
Head of IT — ERP Implementation Lead
Addis Ababa, Ethiopia

Led enterprise-wide ERP transformation initiatives across multiple subsidiaries within a diversified manufacturing and distribution group. Responsible for ERP implementation strategy, systems integration, business process optimization, reporting, infrastructure modernization, and operational systems leadership using Microsoft Dynamics NAV and Dynamics 365 Business Central.

Key Responsibilities & Contributions

  • Led implementation, rollout, and enhancement of Microsoft Dynamics NAV and Dynamics 365 Business Central across multiple business units and operational environments.
  • Directed ERP implementation activities including solution design, system configuration, requirements gathering, FIT-GAP analysis, testing, data migration, user training, go-live support, and post-implementation stabilization.
  • Designed and optimized ERP workflows supporting finance, inventory management, procurement, warehouse operations, manufacturing workflows, and supply chain management.
  • Implemented operational process improvements that reduced reporting cycle times by 40% and improved overall system performance and business visibility.
  • Reduced system downtime by 30% through infrastructure optimization, system monitoring, workflow standardization, and operational process improvements.
  • Developed SQL-based reporting solutions, Power BI dashboards, and business intelligence tools to support executive decision-making and operational analytics.
  • Managed enterprise data migration and ERP integration initiatives involving third-party systems, reporting platforms, and operational applications.
  • Collaborated closely with finance, operations, procurement, warehouse, and executive leadership teams to align ERP systems with business goals.
  • Led ERP support, troubleshooting, user adoption, and change management activities to improve system utilization and operational efficiency.
  • Managed ERP governance, operational system enhancements, vendor coordination, and IT infrastructure modernization initiatives.
  • Oversaw technical teams and collaborated with stakeholders to ensure successful project delivery, operational continuity, and scalable ERP system architecture.

Core Technologies & Skills

Microsoft Dynamics NAVDynamics 365 BCERP Implementation Manufacturing ERPSupply Chain ManagementInventory & Warehouse SQL ServerPower BIERP Integrations Data Migration (ETL)Process Optimization
12/2017 – 12/2019
CIMAC Inc. — ERP Consulting Firm
ERP Technical Program Manager
Addis Ababa, Ethiopia

Worked as a senior ERP consultant and technical lead delivering Microsoft Dynamics NAV implementation and customization projects for organizations across manufacturing, retail, distribution, food & beverage, and service industries.

Key Responsibilities & Contributions

  • Delivered full-cycle Microsoft Dynamics NAV ERP implementations for more than 15 organizations across multiple industries and operational environments.
  • Led ERP implementation activities including business process analysis, FIT-GAP analysis, solution design, customization planning, system configuration, testing, deployment, and post-go-live support.
  • Managed ERP project timelines, stakeholder communication, delivery coordination, project risks, and implementation governance across multiple client engagements.
  • Customized Microsoft Dynamics NAV using C/AL, SQL Server, and integration tools to support complex operational and business requirements.
  • Designed and optimized ERP workflows supporting inventory management, procurement, warehouse operations, retail transactions, manufacturing processes, and financial operations.
  • Managed ERP data migration projects ensuring accurate synchronization and validation of operational and financial data.
  • Developed reporting solutions using RDLC, Jet Reports, SQL reporting, and Power BI-based analytics for operational and executive reporting.
  • Integrated Microsoft Dynamics NAV with POS systems, CRM applications, and third-party operational systems to support seamless data exchange and workflow automation.
  • Led user training, UAT coordination, troubleshooting, and post-go-live optimization initiatives that improved user adoption and operational stability.
  • Improved user adoption rates to over 80% through structured training, process support, and operational change management initiatives.
  • Built long-term client relationships by delivering scalable ERP solutions aligned with operational efficiency and business growth objectives.

Core Technologies & Skills

Microsoft Dynamics NAVERP ConsultingC/AL Development SQL ServerERP IntegrationsData Migration Jet ReportsPOS IntegrationUAT & User Training
09/2012 – 12/2017
CIMAC Inc. — ERP Consulting Firm
System Analyst & Software Developer
Addis Ababa, Ethiopia

Supported ERP development, customization, systems integration, and business application enhancement projects focused on Microsoft Dynamics NAV environments across multiple industries.

Key Responsibilities & Contributions

  • Customized and enhanced Microsoft Dynamics NAV using C/AL, C#, .NET Framework, and SQL Server technologies.
  • Developed ERP modules, workflows, system enhancements, and operational solutions supporting inventory, procurement, warehouse, sales, finance, and manufacturing processes.
  • Built and maintained API integrations between ERP systems, CRM applications, POS platforms, and external operational systems.
  • Led ERP data migration initiatives and supported synchronization of operational and transactional data across multiple business systems.
  • Developed reporting solutions using Jet Reports, RDLC Reports, SQL Server Reporting Services (SSRS), and Power BI-based analytics tools.
  • Supported operational workflows involving item management, inventory tracking, pricing structures, sales transactions, procurement, and financial reporting.
  • Conducted business requirements analysis, FIT-GAP analysis, and technical solution design activities aligned with client operational needs.
  • Participated in full software development lifecycle activities including development, testing, deployment, troubleshooting, and post-production support.
  • Worked closely with consultants, technical teams, and business users to support ERP optimization and continuous system improvements.
  • Assisted clients with user support, issue resolution, ERP customization requests, and operational process enhancements.

Core Technologies & Skills

Microsoft Dynamics NAVC/ALC#.NET Framework SQL ServerERP CustomizationAPI Integrations Jet ReportsSSRSData MigrationBusiness Systems Analysis

Selected PROJECTS

Enterprise ERP transformation engagements delivered across manufacturing, FMCG, retail, aviation, and global enterprise environments.

Beverage Manufacturing

Heineken Ethiopia

Engaged with Heineken Ethiopia — one of Africa's most prominent brewery operations — to support enterprise ERP process standardization and cross-functional workflow alignment. Conducted structured business process analysis across operational and financial functions, identifying improvement areas and aligning ERP system behavior with enterprise operational standards. Strengthened ERP governance and improved process consistency across the organization.

Workflow StandardizationBusiness Process AnalysisERP Governance
Aviation & Logistics

ASKY Airline

Led a full-cycle ERP implementation for ASKY Airlines — a pan-African commercial carrier — transforming financial management, procurement, inventory control, and HR operations onto a unified enterprise platform. Delivered structured requirements workshops, system configuration, and go-live support across departments. Standardized cross-functional workflows and established consistent financial reporting that improved operational visibility and decision-making across the airline's enterprise functions.

Full-Cycle ERP ImplementationFinancial Process OptimizationProcurement TransformationEnterprise Integration
FMCG Manufacturing

Moha Soft Drinks Industry S.C.

Delivered a multi-plant ERP transformation for one of Ethiopia's largest beverage producers, deploying an integrated manufacturing ERP platform across multiple production facilities. Configured end-to-end production planning, MRP, manufacturing operations, inventory management, and procurement workflows — enabling real-time operational visibility and improved supply chain coordination across plants. Standardized multi-plant financial reporting to support management decision-making and enterprise-wide operational efficiency.

Multi-Plant OperationsProduction PlanningMRP OptimizationSupply Chain Optimization
Steel Manufacturing

Ethiopian Steel PLC

Implemented a manufacturing ERP solution for Ethiopian Steel PLC, transforming supply chain planning, inventory management, and procurement operations across steel manufacturing and distribution activities. Configured structured production workflows and BOM management to improve production cost visibility and inventory accuracy. Delivered operational reporting capabilities that enabled management to monitor supply chain performance and make informed operational decisions in real time.

Manufacturing ERPSupply Chain OptimizationInventory OptimizationOperational Visibility
Global Enterprise

Japan Tobacco International (JTI)

Supported the enterprise ERP modernization program for Japan Tobacco International — a Fortune 500 global tobacco manufacturer operating across multiple markets. Led the ERP platform migration to Dynamics 365 Business Central, focusing on financial reporting modernization, regulatory compliance alignment, master data restructuring, and operational efficiency improvements. Delivered a structured ERP transition that strengthened financial governance and positioned the organization's enterprise systems for continued global scalability.

ERP ModernizationFinancial ComplianceMaster Data GovernanceEnterprise Scalability
Multi-Site Retail ERP

Alle Bejimla (ETBC)

Led a multi-site retail ERP deployment for Ethiopian Trading Business Corporation, rolling out an integrated retail management platform across 7 store locations. Configured POS operations, multi-store inventory management, procurement workflows, retail pricing structures, and financial integration across all sites. Delivered a scalable retail ERP foundation that improved inventory visibility, sales tracking, and cross-store operational coordination across the enterprise.

Retail ERPMulti-Site DeploymentInventory OptimizationWorkflow Standardization
Beverage Manufacturing

Asku PLC (ABIG)

Delivered a fully integrated ERP implementation for Asku PLC, providing comprehensive operational coverage across finance, production planning, MRP, procurement, HR management, and payroll processing within a single enterprise platform. Configured interconnected manufacturing and HR systems to eliminate operational silos and improve cross-functional coordination. Established standardized workflows across production and administrative functions, supporting business scalability and enterprise operational efficiency.

Manufacturing ERPProduction PlanningMRP OptimizationHR & Payroll Integration
Food Manufacturing

Health Care Food Manufacturing

Managed the full ERP modernization for a specialized food manufacturing company, leading the platform migration to Dynamics 365 Business Central. Delivered structured manufacturing workflow realignment, production process optimization, master data migration, and post-go-live stabilization. The upgrade modernized the organization's core ERP infrastructure, improved manufacturing operational workflows, and positioned the business for improved compliance and long-term operational scalability.

ERP ModernizationManufacturing OptimizationPost-Go-Live StabilizationERP Migration
Trade & Commerce

Addis Ababa Chamber of Commerce

Implemented a structured financial management ERP solution for the Addis Ababa Chamber of Commerce and Sectoral Associations, digitizing core financial operations, general ledger management, and organizational reporting. Established consistent financial workflows covering accounts management, operational reporting, member record administration, and organizational processes. Improved financial transparency, reporting accuracy, and administrative efficiency across the Chamber's enterprise functions.

Financial Process OptimizationEnterprise ReportingWorkflow AutomationERP Implementation
Consumer Goods Manufacturing

Gullele Soap Factory

Delivered a manufacturing ERP implementation for Gullele Soap Factory, transforming production operations, inventory management, and procurement workflows across factory functions. Configured structured production order management, lot control, inventory tracking, and procurement processes — standardizing factory-level operations and improving production visibility. Reduced manual process effort and improved cross-functional coordination between production, procurement, and finance teams.

Manufacturing ERPProduction PlanningInventory OptimizationWorkflow Standardization
Beverage Manufacturing

Debre Birhan Natural Spring Water

Led the ERP upgrade and migration engagement for Debre Birhan Natural Spring Water, transitioning manufacturing operations to Dynamics 365 Business Central. Managed end-to-end ERP assessment, migration planning, system reconfiguration, master data migration, and comprehensive post-go-live stabilization. Optimized manufacturing workflows and procurement operations within the Business Central environment, enabling the business to leverage modern ERP capabilities and improve enterprise operational performance.

ERP MigrationBusiness Central ModernizationManufacturing ERPPost-Go-Live Stabilization
Fiber Manufacturing

G-Seven Trading & Industry PLC

Implemented a manufacturing ERP solution for G-Seven Trading & Industry PLC — a fiber products manufacturer — covering the full scope of factory operations including production workflow management, BOM configuration, production order processing, inventory tracking, procurement operations, and financial management. Established structured ERP workflows that improved production visibility, operational efficiency, and supply chain coordination across manufacturing and procurement functions.

Manufacturing ERPProduction PlanningSupply Chain OptimizationOperational Visibility

Industries SERVED

ERP implementation and consulting experience across diverse industries and enterprise operational environments.

Manufacturing

Steel, fiber, soap, and discrete manufacturing ERP implementations including production planning, MRP, BOM configuration, and shop floor operations.

Beverage & FMCG

Multi-plant beverage manufacturing ERP projects using DrinkIT ISV — covering production planning, MRP, inventory management, and supply chain operations.

Retail & POS

Multi-store retail ERP rollouts using LS Retail ISV — POS integration, multi-store inventory management, retail pricing, and sales analytics.

Aviation & Logistics

ERP implementation for airline operations integrating financial management, procurement, inventory control, HR, and operational reporting.

Distribution & Trading

ERP systems for distribution and trading companies covering procurement, inventory control, supply chain visibility, and financial operations.

Consumer Goods

ERP modernization for consumer goods manufacturers — production order management, lot control, inventory tracking, and procurement workflows.

Healthcare & Food

Specialized food and healthcare manufacturing ERP modernization — including NAV-to-Business Central upgrades and production process optimization.

Global Enterprise

Multi-subsidiary ERP upgrades for global enterprises — financial compliance, master data restructuring, and ERP modernization at enterprise scale.

Education & CREDENTIALS

2025 – Current

ERP/SAP PRO (MBA)

Business Administration
Maharishi International University
San Diego, California, USA
2014 – 2016

Master of Science (MSc)

Computer Science
HiLCoE School of Computer Science & Technology
Addis Ababa, Ethiopia
2008 – 2012

Bachelor of Science (BSc)

Computer Science
Mekelle University
Mekelle, Ethiopia
ERP Consulting Excellence

15+ full-cycle Microsoft Dynamics NAV & D365 Business Central implementations across manufacturing, FMCG, aviation, retail, and global enterprise sectors — 80%+ user adoption rate and measurable operational impact across every engagement.

Let's discuss YOUR PROJECT

Ready to transform your business systems? Get in touch and let's talk about how I can help your organization achieve its goals through better ERP strategy, implementation, and analytics.